Website Terms of Services

Website Terms of Services

Who we are and how to contact us

This website towsty.co.uk (“our site”) is a site operated by Correla Limited (“Correla”, "We" or “Our”). We are registered in England and Wales under company number 13062055 and have our registered office at Lansdowne Gate, 65 New Road, Solihull, England, B91 3DL.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of services and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

There are other terms that may apply to you

The following additional terms, also apply to your use of our site:

• Our Privacy Policy [INSERT AS LINK TO SITE'S PRIVACY POLICY], which sets out how we may use your personal information.
• Our Acceptable Use Policy [INSERT AS LINK TO ACCEPTABLE USE POLICY], which sets out the permitted uses and prohibited uses of our site and any of our products/services. When using our site, you must comply with this Acceptable Use Policy.
• Our Cookie Policy [INSERT AS LINK TO COOKIE POLICY], which sets out information about the cookies on our site.

If you register as an Installer, you will be asked to agree to our Installer Community Terms, in addition to these terms of services.

We may update, suspend or withdraw our site

Our site is made available free of charge.

We may update and change our site from time to time to reflect changes to our products, services, our users’ needs and/or our business priorities.

We do not guarantee that our site, or any content on it, will always be available, uninterrupted or free of errors. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.

Who may use our site

Our website is directed to people residing in Great Britain who are aged 18 or over. We make no representation that the content available on or through our website is appropriate for use or accessible in other locations.

Our website may be used by homeowners or tenants. However, it is your responsibility to ensure that you have obtained all necessary permissions required for such use.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. This includes using (or permitting, authorising or attempting the use of):

• Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
• Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).

This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Information provided on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely.

The information you provide allows us to generate estimated energy bill savings and installation costs tailored to your specific input. These estimates are intended solely for illustrative and information purposes and should not be relied upon as a definitive cost or final quote. Actual installation costs and savings will depend on a full in-person survey and quotation of your property by a qualified installer (“Actual Savings”).

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date or that the estimates and Actual Savings provided will result in actual savings or costs in real-world scenarios.

While we make reasonable efforts to ensure that the estimates are based on up to date information to try to maintain accuracy, the nature of this information, as well as external factors beyond our control, may result in discrepancies between the estimated figures and actual outcomes. Accordingly, we do not accept any liability for any differences between the estimates provided and the actual savings or costs experienced by you.

Our website may take into account general information relating to potential availability or likelihood of eligibility for government grants, planning permission or other regulatory or statutory requirements. Such information is provided for informational purposes only. We make no representations, warranties, or guarantees that you will be eligible for any grant, incentive, or financial support, or that any installation, works, or activity is permitted at your property under applicable planning, building control, or other legal requirements. Responsibility for confirming eligibility, compliance and legal permissibility rests solely with you, and you should verify all such matters independently with relevant authorities or professional advisers.

The information provided on this website does not constitute financial, credit or investment advice. We do not provide financial advice, nor do we act as a lender, credit provider, or credit broker.

Any reference to financing options, credit products, or third-party financial services are provided solely for informational purposes and should not be interpreted as a recommendation, endorsement, offer, or solicitation to enter into any credit agreement or financial arrangement.

We are not authorised or regulated by the Financial Conduct Authority for the purposes of credit broking or the provision of financial advice. Any decision to apply for or enter into a credit or financing arrangement is made solely at your own discretion and risk.

You should obtain independent professional advice from an authorised financial adviser, lender, or broker before making any financial decisions. We accept no responsibility, or liability for any loss or damage arising from reliance on information relating to financing or credit options displayed on this website or given to you by a third party.

Our responsibility for loss or damage suffered by you

To the extent permissible by law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of our site or reliance on any content displayed on our site. 

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Third party installers and lenders

To enable us to provide the services available through our website, we collect and process the information you submit to us. This information may be shared with selected third-party installers and lenders (“Third Party” or “Third Parties”) for the purpose of enabling them to contact you in relation to the service you have requested.

We operate solely as an intermediary and connection service. Our role is limited to introducing you to relevant Third Parties based on the information you provide. We do not provide installation services, financial advice, or lending services ourselves, nor do we act as an agent for you or any Third Party. We also have no influence on any decision outcomes by Third Parties.

You will not be charged any fee for using our website or our connection service. However, we may receive a fee, commission, or other form of remuneration from Third Parties in consideration for introducing you to them or for providing them with your information.

Any agreement you enter into with a Third Party, including for the provision of goods, services, or finance, is a separate contract between you and that Third Party. We are not a party to such agreements and accept no responsibility or liability for the actions, omissions, products, services, or advice provided by Third Parties. You are recommended to carry out your own due diligence on any Third Party.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy [INSERT AS LINK TO ACCEPTABLE USE POLICY].

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Compatible Browser

To get the most out of the Services, Users will need to access it via a compatible browser. The Services may be accessible via other web browsers, or via earlier versions or differently configured versions of the compatible browser, but in these cases, functionality may be limited or adversely affected. We give no warranty as to the accessibility or functionality of any Services when it is being accessed other than via a compatible browser.

Which country's laws apply to any disputes?

These terms of services, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Use of our trademark

You must not use the logo or any trademark owned by Correla as displayed on our site without our prior approval.